Shipping policy

OBERLE OPTICIANS

Shipping Policy

Effective Date: September 01, 2026   |   Last Updated: August 26, 2026

1. No Online Ordering or Shipping via the Site

The Site is a digital catalog and does not offer e-commerce checkout. As a result, items are not shipped as a result of browsing or submitting a request through the Site. All eyewear is fitted, dispensed, and, where applicable, shipped only in connection with an in-store or phone-confirmed purchase.

2. Shipping of Completed Orders

● For clients who are unable to pick up their eyewear in person, we can arrange shipping of a completed, ready-to-wear order to a U.S. shipping address at the client's request.

● Shipping carrier, cost, and estimated delivery time will be confirmed with you directly at the time of your order and may vary based on the destination and the value of the item(s) being shipped.

● Signature confirmation and/or insurance may be required for high-value shipments, including custom jeweled and luxury frames.

3. International Shipping

International shipping is available on a case-by-case basis for select clients; additional customs duties, taxes, and fees may apply and are the responsibility of the recipient. Please contact us directly to arrange international delivery.

4. Repairs & Adjustments Sent by Mail

For out-of-town clients, we can in some cases arrange to receive an existing pair of eyewear by mail for adjustment or repair and ship it back once complete. Please contact us before mailing any item so we can provide shipping instructions and an estimated turnaround.

5. Shipping Delays

Shipping timelines are estimates provided by third-party carriers and are not guaranteed. Oberle Opticians is not responsible for delays caused by the carrier, customs, weather, or other events outside our reasonable control.

6. Questions About an Order

If you have a question about the shipping status of an order, please contact us directly using the information in the Contact Information section of this document.